Last Updated: October 22, 2024

Welcome to SV Handyman Services (“we”, “our”, “us”). Please read these Terms and Conditions (“Terms”) carefully before using our website, www.svhandymanservices.com (the “Website”), or contracting our services. These Terms apply to all visitors, users, and customers of the Website or those who engage with our services. By using the Website or engaging in our services, you agree to these Terms. If you do not agree to these Terms, please do not use the Website or our services.

1. Services Provided

SV Handyman Services offers general handyman services, including but not limited to home repairs, renovations, electrical work, plumbing, carpentry, painting, and maintenance services within British Columbia, Canada.

We strive to provide high-quality services, but the scope & quality of work will be limited by any contracts or agreements entered into by the client and SV Handyman Services. The specific scope of work for each project will be outlined in an individual work order, proposal, or contract.

2. Eligibility

By using our services, you represent that:

• • You are legally capable of entering into binding contracts.
  • You are at least 19 years of age.
  • You agree to comply with all applicable provincial and federal laws and regulations.

3. Booking and Estimates

You may request an estimate for our services via our Website, by phone, or by email. All estimates provided by SV Handyman Services are free of charge and are non-binding unless otherwise specified.

Any estimates provided are based on information supplied by the customer. Additional costs may arise if unforeseen complications are discovered during the project, or if the scope of the work changes. We will notify you as soon as possible in such cases, and a revised estimate will be communicated to you.

4. Payment Terms

• Deposit: A deposit may be required before the commencement of any work. The required deposit amount will be outlined in your contract or proposal.
• Final Payment: Final payment is due immediately upon the completion of services. We accept payments via cash, major credit cards, e-transfer, or cheque unless otherwise arranged in writing.
• Late Payment: Payments not made by the due date may incur a late fee of 2% per month on the outstanding balance. SV Handyman Services reserves the right to suspend or terminate services if payments are overdue.

5. Cancellation and Rescheduling

You may cancel or reschedule any service appointment by providing at least 24 hour’s notice. Failure to provide sufficient notice may result in a Trip Fee of CAD 30 and/ or cost of materials for the work.

If SV Handyman Services needs to reschedule an appointment due to unforeseen circumstances,  (such as weather or material availability), we will notify you as soon as possible and provide alternative scheduling options.

6. Warranties and Liabilities

• Workmanship Warranty: We stand behind the quality of our work. All work is warranted for a period of 60 days from the completion of services unless otherwise specified. This warranty covers defects in workmanship but does not include materials, third-party services, or damage resulting from misuse, negligence, or external factors.
• Materials Warranty: Any warranties on materials or products installed will be subject to the manufacturer’s warranty. SV Handyman Services is not responsible for defects in materials or products provided by third parties or clients.
• Limitations of Liability:
  • SV Handyman Services will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
  • We will not be responsible for damages resulting from inaccurate information provided by the client, or work carried out based on such information.
  • In no event will our liability exceed the amount you paid for the services provided.

7. Client Responsibilities

You agree to:

• Provide accurate and complete information about the nature of the work required.
• Ensure that work areas are free of hazards or obstructions.
• Obtain any necessary permissions, permits, or approvals required for the work to be completed.
• Grant us access to the property for the agreed-upon duration of the work.

Failure to meet these responsibilities may result in delays, additional charges, or termination of services.

8. Third-Party Services

In some instances, we may recommend third-party contractors or suppliers to perform specialized services (e.g., electrical or plumbing work that requires certification). Any agreements you make with third parties are solely between you and that party. SV Handyman Services is not responsible for any work or services provided by third-party contractors.

9. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the Website are the property of SV Handyman Services or licensed by us. You may not use, reproduce, distribute, or display any content from the Website without our prior written consent. Logos of brands that we use in our line of work are the properties of their respective owners. Their use is for identification and informational purposes only and does not imply endorsement, sponsorship or affiliation with SV Handyman Services. The logos are protected by copyright and trademark laws and their use without proper authorization may infringe on these rights. You are encouraged to visit the official websites of the respective companies for further information.

10. Website Use

• Accuracy of Information: We aim to ensure the information on our Website is accurate and up-to-date. However, we do not warrant or guarantee the accuracy, completeness, or timeliness of the content.
• Third-Party Links: Our Website may contain links to third-party websites. These links are provided for your convenience, and SV Handyman Services is not responsible for the content or accuracy of any third-party websites.
• User Conduct: You agree not to use our Website for any unlawful or prohibited activities. You also agree not to upload or transmit any harmful code, viruses, or other malicious content.

11. Termination of Services

SV Handyman Services reserves the right to refuse or terminate services at any time if you breach these Terms, provide false or misleading information, or engage in illegal or unethical behavior.

12. Privacy Policy

Your use of the Website and our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can review our Privacy Policy here [https://svhandymanservices.com/privacy-policy/]

13. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be resolved in the courts of British Columbia.

14. Changes to Terms

SV Handyman Services reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on the Website, and your continued use of the Website or services after any changes are made constitutes your acceptance of the new Terms.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

• Email: info@svhandymanservices.com
• Phone: +1-604-206-2435

By using our Website and engaging with our services, you agree to be bound by these Terms and Conditions.